Salesforce CRMCourse Duration: 40 Hr

Selfpaced Tech is the leader in Salesforce CRM online training courses. We provide quality of online training and corporate training courses by real time faculty and well trained software specialists. Our Salesforce CRM online training is regarded as the best training by students who attended Salesforce CRM online training with us. All our students were happy and able to find Jobs quickly in India, Singapore, Japan, Europe, Canada, Australia, USA and UK. We provide Salesforce CRM online training in India, UK, USA, Singapore and Canada etc..

Rating: 4/5

Course Description

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customer's history with a company, to improve business relationships with customers.

Course Price: $ 450 $ 400


Live online instructor led sessions by industry veterans. Industry renowed training to boost your resume.
Incredible practicals, workshops, labs, quiz and assignments. Personalized one to one career discussion with the trainer.
Real life case studies and live project to solve real problem Mock interview & resume preparation to excel in interviews
Lifetime access to course, recorded sessions and study materials Premium job assistance and support to step ahead in career


  • Should have experience in building applications using the declarative features or completion of Building Applications with


  • What is Cloud Computing
  • Infrastructure as a service IAAS
  • Platform as a service PAAS
  • Software As A Service
  • On Demand concept
  • Advantages
  • Different types of Salesforce editions
  • Different types of editions
  • Comparison of different editions
  • Salesforce Environments
  • Salesforce MVC
  • Service Cloud
  • Sales Cloud
  • Apex change
  • Apps
  • Tabs
  • Forms
  • Links
  • Standard and Custom Objects
  • Advanced Customization and configuration
  • SalesForce Data Model
  • Different types of Relations
  • Master Data details
  • Lookup
  • Junction Object
  • Formula fields
  • Cross Object Formula Fields
  • Roll Up Summary
  • Introduction to data loader
  • Import Wizard
  • Data Export
  • Application Building
  • Designing Database
  • Creating Objects
  • Creating fields
  • Establishing Relationships
  • Salesforce activities – Tasks and Events
  • Workflow and actions
  • Field update
  • Email
  • Tasks
  • Time based workflow
  • Approval process
  • Introduction to Visual Force
  • Difference between Visual Force and Controls
  • Basic Elements
  • Tags
  • Standard Controller
  • Standard List Controllers
  • Custom List Controllers
  • Static Resources
  • Custom Controllers
  • Extension Controllers
  • Action Tags
  • Custom Components
  • Rerender, Renderas and Rendered
  • Introduction to APEX
  • Apex Advantages
  • Where Apex is used?
  • Language constructs
  • Data Types in Apex(Primitive & Non Primitive)
  • Static and Instance Methods
  • Classes, Objects and Variables
  • Collections(List, Set, Map)
  • DML Commands
  • SOQL(Salesforce Object Query Language)
  • SOSL(Salesforce Object Search Language)
  • Apex Triggers
  • Types of Triggers
  • Testing Concept
  • Test Classes


The tools you’ll need to attend training are:
  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.
The trainings are delivered by highly qualified and certified instructors with relevant industry experience.

People from various domains with no prior knowledge of this technology have got successfully trained with us and are now working in the this industry. Though, knowledge of basics is an added advantage.

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